{"id":60818,"date":"2024-09-10T15:38:54","date_gmt":"2024-09-10T13:38:54","guid":{"rendered":"https:\/\/www.fondapi.it\/reclamations-et-signalements\/"},"modified":"2025-11-12T08:49:15","modified_gmt":"2025-11-12T07:49:15","slug":"reclamations-et-signalements","status":"publish","type":"page","link":"https:\/\/www.fondapi.it\/fr\/assistance\/reclamations-et-signalements\/","title":{"rendered":"R\u00e9clamations et signalements"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"60818\" class=\"elementor elementor-60818 elementor-57276\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-653d948 e-flex e-con-boxed e-con e-parent\" data-id=\"653d948\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-dc41a10 e-flex e-con-boxed e-con e-child\" data-id=\"dc41a10\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58908fc elementor-widget elementor-widget-jet-breadcrumbs\" data-id=\"58908fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jet-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-jet-breadcrumbs jet-blocks\">\n\t\t<div class=\"jet-breadcrumbs\">\n\t\t<div class=\"jet-breadcrumbs__content\">\n\t\t<div class=\"jet-breadcrumbs__wrap\"><div class=\"jet-breadcrumbs__item\"><a href=\"https:\/\/www.fondapi.it\/fr\/\" class=\"jet-breadcrumbs__item-link is-home\" rel=\"home\" title=\"Accueil\">Accueil<\/a><\/div>\n\t\t<\/div>\n\t\t<\/div>\n\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30db121 elementor-widget elementor-widget-html\" data-id=\"30db121\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>document.addEventListener(\"DOMContentLoaded\", function() {\n  var observer = new MutationObserver(function(mutations) {\n    mutations.forEach(function(mutation) {\n      var link = document.querySelector(\".jet-breadcrumbs__item-link[title='Fondapi']\");\n      if (link) {\n        link.addEventListener(\"click\", function(event) {\n          event.preventDefault();\n        });\n      }\n    });\n  });\n\n  observer.observe(document.body, { childList: true, subtree: true });\n\n  var link = document.querySelector(\".jet-breadcrumbs__item-link[title='Fondapi']\");\n  if (link) {\n    link.addEventListener(\"click\", function(event) {\n      event.preventDefault();\n    });\n  }\n});\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-256d4b4 e-flex e-con-boxed e-con e-child\" data-id=\"256d4b4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9257370 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"9257370\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">SUPPORT<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fa4006a e-flex e-con-boxed e-con e-parent\" data-id=\"fa4006a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-893b52a e-con-full e-flex e-con e-child\" data-id=\"893b52a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b569226 elementor-widget elementor-widget-text-editor\" data-id=\"b569226\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Par \u00ab r\u00e9clamation \u00bb, on entend une communication \u00e9crite par laquelle sont signal\u00e9es au Fonds de pr\u00e9sum\u00e9es irr\u00e9gularit\u00e9s, criticit\u00e9s ou anomalies concernant le fonctionnement du Fonds lui-m\u00eame. Les \u00e9ventuelles r\u00e9clamations concernant la participation au Fonds doivent \u00eatre pr\u00e9sent\u00e9es sous forme \u00e9crite et adress\u00e9es \u00e0 : FONDAPI \u2013 Piazza Cola di Rienzo, 80\/a \u2013 00192 Rome, en remplissant le formulaire d&rsquo;accompagnement appel\u00e9 \u00ab Signalement de r\u00e9clamation \u00bb ins\u00e9r\u00e9 dans la documentation du site de Fondapi ou sur papier libre en prenant soin de pr\u00e9senter la demande avec signature originale et les coordonn\u00e9es de mani\u00e8re lisible (en l&rsquo;absence de cela, la demande sur papier libre ne pourra pas \u00eatre trait\u00e9e). La r\u00e9clamation doit \u00eatre envoy\u00e9e en recommand\u00e9 ou par courrier ordinaire  &nbsp;<span style=\"text-align: var(--text-align); color: var( --e-global-color-primary );\">en indiquant sur l&rsquo;enveloppe \u00ab r\u00e9clamation \u00bb. Pour ceux qui poss\u00e8dent une adresse de courrier \u00e9lectronique certifi\u00e9, il est \u00e9galement possible d&rsquo;envoyer via <\/span><span style=\"text-align: var(--text-align); color: var( --e-global-color-primary );\">PEC en indiquant dans l&rsquo;objet la mention \u00ab R\u00e9clamation \u00bb. Pour les seuls adh\u00e9rents, il est \u00e9galement pr\u00e9vu la possibilit\u00e9 d&rsquo;envoyer une r\u00e9clamation sous forme num\u00e9rique depuis son espace personnel.<\/span><\/p>\n<p>Si le r\u00e9clamant ne se consid\u00e8re pas satisfait du r\u00e9sultat de la r\u00e9clamation ou en cas d&rsquo;absence de r\u00e9ponse dans le d\u00e9lai maximum de 45 jours \u00e0 compter de la r\u00e9ception de la demande, il pourra pr\u00e9senter un signalement \u00e0 la COVIP (Commission de surveillance des fonds de pension) \u00e0 l&rsquo;adresse : piazza Augusto Imperatore 27 \u2013 00186 Rome. Ou par fax au num\u00e9ro 06.69506.306 ou le transmettre depuis une bo\u00eete de courrier \u00e9lectronique certifi\u00e9 \u00e0 l&rsquo;adresse : protocollo@pec.covip.it. <\/p>\n<p>Les signalements adress\u00e9s \u00e0 la COVIP devront contenir :<\/p>\n<ul>\n<li>d\u00e9nomination et num\u00e9ro d&rsquo;inscription au Registre de FONDAPI ;<\/li>\n<li>nom, pr\u00e9nom, adresse et num\u00e9ro de t\u00e9l\u00e9phone du sujet ;<\/li>\n<li>un expos\u00e9 clair et synth\u00e9tique des faits et des raisons de la plainte.<\/li>\n<\/ul>\n<p>En l&rsquo;absence de ces informations, le signalement ne sera pas pris en consid\u00e9ration. Le sujet qui envoie le signalement doit \u00e9galement faire savoir qu&rsquo;il s&rsquo;est d\u00e9j\u00e0 adress\u00e9 au Fonds concern\u00e9 et que 45 jours se sont \u00e9coul\u00e9s depuis la demande sans qu&rsquo;aucune r\u00e9ponse ne soit parvenue ou qu&rsquo;il a re\u00e7u une r\u00e9ponse non satisfaisante (dans ce dernier cas, repr\u00e9senter clairement les raisons de l&rsquo;insatisfaction), joindre une copie de la r\u00e9clamation d\u00e9j\u00e0 transmise au Fonds et de l&rsquo;\u00e9ventuelle r\u00e9ponse re\u00e7ue. Il est rappel\u00e9, enfin, que pour rendre le traitement plus ais\u00e9 et rapide, il est utile de joindre \u00e9galement une copie des principaux documents prouvant les faits d\u00e9crits.  <\/p>\n<p>Pour de plus amples informations, se r\u00e9f\u00e9rer au \u00ab Guide pratique pour la transmission des signalements \u00e0 la COVIP \u00bb, disponible sur le site internet de la COVIP, <a href=\"https:\/\/www.covip.it\/\" target=\"_blank\" rel=\"noopener\">www.covip.it<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home SUPPORT Par \u00ab r\u00e9clamation \u00bb, on entend une communication \u00e9crite par laquelle sont signal\u00e9es au Fonds de pr\u00e9sum\u00e9es irr\u00e9gularit\u00e9s, criticit\u00e9s ou anomalies concernant le fonctionnement du Fonds lui-m\u00eame. Les \u00e9ventuelles r\u00e9clamations concernant la participation au Fonds doivent \u00eatre pr\u00e9sent\u00e9es sous forme \u00e9crite et adress\u00e9es \u00e0 : FONDAPI \u2013 Piazza Cola di Rienzo, 80\/a \u2013 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":61246,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-60818","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>R\u00e9clamations et signalements - Fondapi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fondapi.it\/fr\/assistance\/reclamations-et-signalements\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9clamations et signalements - Fondapi\" \/>\n<meta property=\"og:description\" content=\"Home SUPPORT Par \u00ab r\u00e9clamation \u00bb, on entend une communication \u00e9crite par laquelle sont signal\u00e9es au Fonds de pr\u00e9sum\u00e9es irr\u00e9gularit\u00e9s, criticit\u00e9s ou anomalies concernant le fonctionnement du Fonds lui-m\u00eame. 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